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Frequently Asked Questions
Where is the facility located?
Can I access my storage unit anytime?
Yes, our facility offers 24/7 access for our tenants.
How long can I rent a storage unit?
You can rent a storage unit for as long as you need, from one month to as long as you want. We offer flexible month-to-month leases with no long-term commitment required.
What is your cancellation policy?
All of our rental agreements are month-to-month. You can cancel your rental agreement at any time, but please be aware that we require notification that you have vacated the unit. We do not offer refunds for unused days.
What is self-storage?
Self-storage is a secure and convenient way to store your personal or business belongings. You rent a storage unit for a set period of time and can access your items whenever you need to.
What sizes of storage units do you offer?
We offer a range of storage unit sizes to suit your needs, from medium 10x10 to large 12x40. Our website has a size guide to help you choose the right unit for you.
How do I make a payment?
You can make a payment online through our website or by phone.
How should I store my items & what items are not allowed in storage units?
Please keep in mind that although we take necessary steps to ensure that our facilities are clean, maintained, and have pest control service, ultimately it is your responsibility, as a tenant, to ensure that your items are protected and stored correctly. There are several ways to prevent damage when storing your items, such as applying protective mattress/furniture bags for storage & moving, elevating your items so that your items are not directly on the storage floor, and properly securing/wrapping your items, in order to avoid possible pest infiltration. For safety and legal reasons, certain items are not allowed in storage units, including PERISHABLES, FLAMMABLES, HAZARDOUS MATERIALS, OR ILLEGAL ITEMS.